FAQS
PASUXI FAQ: Answers to Your Questions
General
A: We are Hangzhou Huanwei Trading Co., Ltd., a clothing manufacturer focusing on manufacturing all kinds of fitness wear, such as yoga bras, yoga pants, (Learn: Yoga Pants vs Leggings: The Main Differences You Need to Know) yoga shorts, vests, jackets, hoodies, jogging pants, leggings, etc. We are able to provide you with products of top quality and perfect workmanship.
A: We can provide available sample for free, and you only need to pay the shipping cost. The charge for new sample making is refundable, which means we will return it in your bulk order. It takes around one week for sample making once all details confirmed.
A: We are always implementing strict to protect our customers’ IPR such as design, logo, artwork, tooling, samples like ourselves.
Products
Q: What is your minimum order quantity?
A: We do not have a minimum order quantity. We can ship one piece, but the more you buy, the lower the price you will enjoy.
A: You can provide us your design artwork and specific fabric requirements. Or pictures of styles then we can make samples to you first.
Customization
A: Yes, the price we offer is for a fully-fledged garment packed into a bio-degradable bag.Custom accessories & packaging will be invoiced separately.
A: Sure, we can print the logo by heat transfer, silk-screen printing, silicone gel etc. Please advise your logo in advance. Besides, we can also custom your own hangtag, polybag bag, etc.
Service
A: We understand quality is the key factor affects your margin, that is why we conduct 100% QC inspection involved in the whole process of every single item from raw material, workmanship, completed product, packaging, in order to reduce any unnecessary extra cost.
A: Yes, we provide custom made service. OEM and ODM are welcomed.
A: If you found some items are unqualified, please contact our sales team then provide us the clear pictures or video about problems. We will check then ask you mail back us the items for checking to find the reasons. We will redo some goods to you or deduct the corresponding payment from the next order.
Payment
Q: What's your payment terms?
A: Our payment terms are Trade Assurance,Paypal,Visa/Master card,Western Union, T/T.
Shipping
A: This is a question that many customers are concerned about. We currently only support DHL FEDEX UPS EMS ARAMEX SEA.
A: The shipping cost depends on the different shipping ways and the final weights.
Please contact us our international sales to provide us your styles and quantity, and then a rough price will be offered for your reference.
A: Usually, sampling need about 5-7 working days and 20-25 working days for bulk production.